Voor je oor, located at Zandzuigerstraat 58, 1333HD, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Voor je oor Zandzuigerstraat 58, 1333HD

Ms. Timmerman-Mulder is the Data Protection Officer for Voor je oor.

She can be reached at info@voorjeoor.nl.

Personal data we process

Voor je oor processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Phone number
• Email address

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@voorjeoor.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

Voor je oor processes your personal data for the following purposes:

• To be able to call or email you if this is necessary to perform our services
• Send you a newsletter

Automated decision-making

Voor je oor does not make decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without involving a human being (for example, an employee of Voor je oor).

How long we retain personal data

Voor je oor does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for the following (categories) of personal data:
(ask on the call)
personal data > Retention period >2 years
Phone number > Retention period > 2 years
email address > Retention period >2 years

Sharing personal data with third parties

Voor je oor does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Voor je oor remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Voor je oor uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Voor je oor uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. When you first visited our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. For an explanation, see:
https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include advertisers and/or social media companies. Below is an overview:

Cookie: Google Analytics
Name: _ga
Function: Analytical cookie that measures website visits
Retention period: 2 years

Cookie: Google Analytics
Name: _gat
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Google Analytics
Name: _gid
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Google Analytics
Name: collect
Function: Analytical cookie that measures website visits
Retention period: Session

Cookie: Mono
Name: _cfduid
Function: Necessary cookie to enable the basic functions of the website and to allow access to secure areas of the website. The website cannot function properly without this cookie.
Retention period: 1 year

View, modify, or delete data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Voor je oor, and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@voorjeoor.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Social Security Number (SSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link:
https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Voor je oor takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service department or send an email to info@voorjeoor.nl.