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Frequently Asked Questions

Otinova

Swimmer’s ear is caused by water remaining in the ear canal after showering, bathing, diving, and, of course, swimming. Symptoms can include ear pain, a moist feeling in the ear, excessive earwax, and itching. It often occurs with people who swim a lot or spend time in warm, humid environments.

Ear infection or inflammation of the ear canal, also known as otitis externa, is an inflammation of the skin in the ear canal. The ear canal runs from your outer ear to the eardrum. This can be caused by water in the ear and by inserting cotton swabs or other objects into the ear, among other things.

For more information, see
https://www.thuisarts.nl/ontsteking-van-gehoorgang/ik-heb-ontsteking-van-gehoorgang

Otinova is a safe and effective ear spray for the symptoms of ear infection, also known as inflammation of the ear canal or otitis externa, which has been scientifically proven. It is an acidic solution (pH 3-4 – low pH) with a characteristic odor. The smell usually disappears quickly after use. If the ear canal is inflamed and/or painful, Otinova may sting slightly immediately after spraying. The pain usually disappears relatively quickly. If you experience persistent pain, you should contact your doctor.

Otinova works locally as an astringent (drying) agent with an antifungal effect. The spray relieves symptoms within 24 hours and is free of antibiotics and steroids.

The effect is usually relatively quick, but if you do not feel significantly better after 1-3 days, you should consult your doctor.

Otinova is suitable for people aged 5 years and older who:

  • Swim, shower, or bathe regularly
  • Frequently use earphones or hearing aids
  • Travel to warm and humid climates
  • Have a history with swimmer’s ear

No specific studies have been conducted in pregnant or breastfeeding women, and therefore Otinova should be used with caution. To be absolutely sure, you should avoid using Otinova during pregnancy and while breastfeeding. Otinova contains Burow Solution. Burow has been used for a long time and is described in the pharmacopoeia. The use, effectiveness, and safety of Burow’s Solution have been documented in various clinical studies. We are not aware of any reports of side effects in pregnant women or women who are breastfeeding. The chance that Otinova will affect fetal development or end up in breast milk is considered to be very small.

Spray once or twice into the ear canal, in the morning and in the evening. Tilt your head to one side after spraying so that the liquid can take effect properly. The treatment lasts for a maximum of 7 days. If there is no improvement after 1-3 days, contact your doctor.

Otinova can be used “intermittently,” i.e., during periods of increased risk of ear canal inflammation, such as swimming and water sports vacations. If you do not feel significantly better after 1-3 days of treatment, contact your doctor. Salt deposits and severe drying of the ear canal may occur with overdose and/or prolonged use. Do not use Otinova for more than 7 consecutive days.

Each dose of spray contains 0.1 ml, and one bottle of Otinova contains 150 doses. Once opened, the spray can be used for 6 months, but never beyond the expiry date.

Salt crystals form when the Otinova solution evaporates. The crystals may feel a little “crunchy,” but they are completely harmless. Troublesome salt deposits in the ear canal can occur with overuse and/or prolonged use. They can also form on the spray nozzle. You can remove these with a damp, lint-free cloth.

Otinova has a drying and antifungal effect and does not contain antibiotics or steroids. In addition, the ear spray is available without a prescription. Otinova can therefore often be used instead of prescription ear preparations to treat the symptoms of ear canal inflammation. Otinova treats the irritated skin in the ear canal, relieving the pain, unlike sprays or drops, for example, which numb the pain but do not remove the cause.

Otinova can be used as a preventive measure before showering or swimming to prevent swimmer’s ear.

Otovent

Glue ear, also known as mucus ear*, is a condition in which fluid accumulates in the middle ear due to a blockage in the Eustachian tube. Otovent is a medical device designed to gently equalize the negative pressure in the middle ear. A special balloon is inflated through the nose to clear the blockage and drain the fluid.

* See https://www.thuisarts.nl/slijmoor/mijn-kind-heeft-slijmoor for more information.

Yes, Otovent is a safe, clinically proven method that is suitable for children aged 3 years and older. Treatment of children must always be supervised by an adult.

Always read the
IFU
before use.

Otovent can be used from the age of 3 years, including by adults. The product complies with all medical safety requirements (MDR). In rare cases, mild side effects such as earache or dizziness may occur. Always read the IFU before use.

It may take a few tries before you get used to and feel comfortable using the product and technique. It is helpful if a parent tries Otovent first and then tells the child how it feels. When used correctly, the user will hear sounds—clicks or crackling—in the ear.

Some patients may experience discomfort in the ear during inflation. This initial sensation will diminish during subsequent inflation and is an indication that the procedure is working properly.

  • The balloons contain latex. If you are allergic to latex or latex products, consult your doctor before use. If you experience allergic symptoms such as skin rash, itching, breathing difficulties, or swelling, stop treatment and consult your doctor.
  • If you regularly suffer from minor nosebleeds, any manipulation of the nose, such as blowing your nose or blowing up balloons, can trigger a nosebleed. This condition is usually harmless.
  • If you have undergone sinus surgery, consult your doctor before using Otovent. Using Otovent after sinus surgery may increase the risk of pneumocephalus.
  • If you have a perforated eardrum.
  • If you experience a perforated eardrum, severe headache, dizziness, sensitivity to light, and/or nausea in connection with the use of Otovent, stop treatment immediately and consult your doctor.
  • Never use toy balloons when performing the Otovent treatment. Only Otovent balloons may be used with medical devices bearing the CE mark Otovent autoinflation.

Each Otovent balloon can be used more than 20 times. The lightweight packaging makes the product ideal for taking with you on trips or vacations to treat ear problems. The balloons cannot be cleaned.

If necessary, use a mild detergent and plain tap water.

When not in use, the nose piece and balloons should be stored away from light, preferably in the box in which they were delivered.

As soon as possible after the diagnosis of sticky ear/mucous ear has been made. Early intervention gives the best results.

It may take a few tries before you learn how to use Otovent correctly. Gently stretching the balloon before using it for the first time will make it easier to inflate.

Otovent should not be used in cases of colds, ear infections, or upper respiratory tract infections. Otovent has been extensively tested and clinically tested to ensure that the product is safe.

If the pressure difference is not equalized by opening the Eustachian tube, fluid can accumulate behind the eardrum. This is glue ear, also known as mucus ear. See alsohttps://www.thuisarts.nl/slijmoor/mijn-kind-heeft-slijmoor

PLEASE NOTE: Glue ear is not the same as ear infection (see https://www.thuisarts.nl/loopoor/mijn-kind-heeft-loopoor). Ear infection involves a small hole in the eardrum. In this case, if there is a hole in the eardrum, Otovent should not be used.

Otovent is a safe method. In rare cases, temporary side effects may occur, such as earache, headache, dizziness, or nosebleeds.

Otovent should not be used if you or your child has a cold, ear infection, or upper respiratory tract infection.

Otovent can be used to equalize middle ear pressure before and after a flight. It can also be used during the flight if pressure differences are felt in the ears.

The Otovent app makes keeping track of your Otovent use easier than ever. Thanks to the user-friendly app, you can effortlessly monitor the progress of your treatment and receive handy reminders.

The Otovent app makes using Otovent even more appealing and enjoyable for both children and adults. With the app, you can easily mark each time you inflate an Otovent balloon and receive reminders via notifications, so you never miss a session. The Otovent app also offers detailed instructions for using Otovent and a comprehensive list of frequently asked questions (FAQ).

For parents, we have included a special feature in the app called Otopia. This is a game set in a land full of inhabitants called Otopians, who are happy to help you and your child find new items for your map. As you explore Otopia, you will receive rewards and track your progress, making it an engaging and fun way to encourage your child to use Otovent.

Ear Band-Its & Putty Buddies

The Ear Band-It is an original swimmer’s headband made from durable 3 mm neoprene. This comfortable headband was designed by a doctor to keep earplugs (such as Putty Buddies) in place during water activities above and below the water. Ideal if your child has tubes in their eardrums, for example. It is also ideal for keeping ears and hearing aids dry when the head remains above water. The band has an adjustable closure for a perfect fit. Available in three sizes (small, medium, and large) and different colors such as blue, pink, and turquoise.

To find out which size fits you best, please refer to the package insert: https://voorjeoor.nl/wp-content/uploads/2023/11/Bijsluiter-Ear-Band-Its-en-Putty-Buddies.pdf

If you are unsure about the size, we recommend choosing a size larger.

Putty Buddies are soft, moldable silicone earplugs with an extra sticky texture for maximum effectiveness. They are recommended by doctors to prevent swimmer’s ear and are ideal for children with ear tubes. Each pair lasts approximately two weeks and is available in a variety of colors.

The combination of Putty Buddies and Ear Band-It offers the best protection during water activities. The headband ensures that the earplugs stay perfectly in place, resulting in maximum safety and the best possible hearing protection.

Neoprene is a synthetic rubber material known for its water resistance, flexibility, and durability. It is often used in wetsuits, medical braces, and sports accessories. In the Ear Band-It®, neoprene provides a comfortable and secure fit that keeps water out.

You fasten the Ear Band-It by securing the Velcro fastener firmly at the back of the head, so that the band stays securely over the ears. If you want to use the black side, simply turn the band inside out and then put the Ear Band-It on your head.

Shipping Returns

Orders are delivered within 1-3 business days in the Netherlands.

You can receive your package within 1-3 business days via PostNL or DHL.

Click here to read how to return an item.

Once we have received your return in good order, you will receive your refund within 14 working days.

You must drop off your return package at a PostNL location. We will arrange the return label with our return address. Use the original packaging to pack the product securely. Don’t forget to remove or cover the old label.

No, the products must not have been used. Only unused products in their original packaging will be accepted for return.

Please contact info@voorjeoor.nl as soon as possible so that we can resolve this together.

About Voor je oor

Voorjeoor.nl is a specialized online store with a passion and experience in ear care. Voor je oor focuses on protecting and caring for your ears, with smart and effective solutions for complaints such as swimmer’s ear, glue ear, and ear infections. Our range consists of high-quality sprays, comfortable earplugs, and practical headbands that contribute to healthy ears in every situation.

Voor je oor is part of Medex Instrumenten Service, a trusted partner to the healthcare industry since 1991.

Voor je oor doesn’t have a call center and we are not set up to handle large volumes of phone calls.

Our brand was built online, including our customer service. Although you may occasionally receive an automated response, all channels are staffed by human employees who want to help you quickly and efficiently.

You can reach us at info@voorjeoor.nl

Yes, Voor je oor is part of a recognized medical company that has been active in the healthcare sector for over 30 years and was voted Company of the Year in Almere.

We strive to improve people’s daily lives through high-quality products and expert advice, so that they can count on comfort, relief, and recovery for their ears. We believe that everyone has the right to good ear care and strive for a world in which ear problems can be treated quickly, safely, and without medication, using innovative products and customer-focused service.